Some time ago, I went to an office of my bank, BPI. I went to file an application, the approval of which was at the discretion of the manager I wanted to meet.
I got ready to make my pitch, reviewed what I wanted to tell the manager.
And then a lady named Tiffany came to assist me.
After greeting me, she said: “Sir, parang na-meet ko na kayo.”
And then she said she was my student in one of the BPI trainings I conducted last year.
It turns out that I have been exchanging emails with Tiffany on a regular basis. Only after our training did she reconcile that it was me, her client, who had trained their class the day before.
I asked: “Ikaw pala ang ka-email ko?! Tinarayan na ba kita?” (It was you I was emailing. Was I mean to you?)
She said: “Opo. Sabi niyo pwede naman siguro ako ngumiti sa email.” (Yes, you told me I could smile in my emails)
Oh yes! I remember telling someone that she didn’t need to be robotic about her replies to me.
Hahaha! We had a good laugh together.
So Tiffany was my student, is assigned to my account and is now processing an application which her manager hasn’t approved. This puts me in a weird kind of situation. She can make or break my application. I am at the “mercy” of someone I taught in a class, and someone I told-off in an email. Hahaha!
I made my pitch to Tiffany instead of to her manager. It was shorter because I didn’t need to introduce myself and my case. I filed my application.
Tiffany steps out of the room and I wait for her manager’s decision.
I felt good about how I live my life inside and outside of the training room. Tunay akong tao. I have nothing to hide. The stories I tell in my trainings are for the benefit of my students. Some of these stories reveal a vulnerable side of me. Some stories reveal the mistakes and foul-ups I’ve made in my life, at my expense, and for my students’ “compounding interest”.
Tiffany stepped back into our meeting room. She had a spring to her stride, so I knew we had a good result. She relayed to me the approval of her manager.
We exchanged a few more stories about our serendipitous interactions. And then I said my thanks and walked away.
When we live a life of alignment, a life of congruence, it’s simpler. No need to hide, no need to lie. I say sorry when I’m sorry. I forgive when I need to (for my own benefit). I say thank you when it is due – and that is all the time!
Thank you Lord for a life that is (mostly) aligned.
And now, I work on aligning my life further.
A continuing journey towards more congruence.
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